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Privacy Policy

New Walk Counseling Services

Effective Date: June 17, 2026

At New Walk Counseling Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We collect information to provide a better user experience and facilitate counseling inquiries.

  • Personal Data: Name, email address, phone number, and any details you provide when submitting a contact form or requesting a 15-minute consultation.

  • Usage Data: IP addresses, browser types, and pages visited via standard cookies to analyze website traffic.

2. How We Use Your Information

We use your information strictly to support your journey with us:

  • To schedule and manage clinical consultations and appointments.

  • To send relevant workshop updates, resources, or follow-up communications.

  • To maintain and improve our website's functionality.

3. Confidentiality & HIPAA Compliance

Please note that while our website encryption secures form submissions, website contact forms are not intended for transmitting sensitive clinical or medical information.

Once you become an official client, all your Protected Health Information (PHI) is protected under stricter HIPAA guidelines, federal laws, and professional clinical ethics. We maintain a distinct, secure, and fully compliant Electronic Health Record (EHR) system for clinical notes and sessions.

4. Data Sharing and Third Parties

  • No Selling of Data: We do not sell, rent, or trade your personal information to third parties.

  • Service Providers: We may share data with trusted third-party platforms strictly necessary to run our practice (e.g., HIPPA-compliant scheduling software, secure email hosts).

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask that we delete your website inquiry records.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact our administrative team at:

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