.png)
Accessibility Statement
New Walk Counseling Services
At New Walk Counseling Services, we believe that healing and support should be accessible to everyone. We are committed to ensuring that our website is digital-friendly and fully accessible to individuals with disabilities.
We view accessibility as an ongoing journey and are continuously working to improve the user experience for everyone, applying the relevant accessibility standards.
1. Our Commitment
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with visual, hearing, cognitive, and motor disabilities.
2. Accessibility Features on Our Site
To help ensure a seamless experience, we incorporate design practices that support accessibility, including:
-
Clear Hierarchy: Structured headings and layout to make the site predictable and easy to navigate.
-
Text Alternatives: Working to provide alternative text (alt text) for functional images and media.
-
Color Contrast: Utilizing high-contrast color combinations to ensure text is legible against backgrounds.
-
Keyboard Navigation: Designing site layouts that support standard keyboard and assistive technology navigation.
3. Continuous Improvement
While we aim for complete accessibility across our entire website, digital platforms change frequently, and some pages or components may occasionally fall short of our target standards. We routinely review and update our site to address potential barriers.
4. Feedback and Assistance
Your experience matters to us. If you encounter any accessibility barriers on our website, or if you require assistance with any content or scheduling feature, please let us know.
We are here to help and will work to provide the information or service you need through an alternative, accessible format.
-
Response Time: We aim to respond to all accessibility feedback within 2 business days.